Troubleshooting

Display & LED Issues

• Light indicator does not turn on during charging
• What if the device is on, but I can’t see the LEDs?

Treatment Performance Issues

• Suspected air Leak
• Not achieving successful treatment (no blue lights)

Charging & Power Issues

• Device turns off by itself
• Device is not turning on
• What happens if part of Earflo breaks?
• Is any servicing required for Earflo?
• I have plugged in Earflo but it isn’t flashing to indicate charging, what should I do?