Check if Earflo is fully charged.
If the device turns on but the charging light does not flash, the power adapter may not be working. Try plugging the charging cable into a different outlet. If the light still does not flash, contact help@earflocare.com
.
If the device cannot turn on, leave it plugged in for at least 20 minutes, as the battery may be completely drained and unable to power the LEDs. If no light appears after 20 minutes, the device or charger may be faulty. Try using an alternate charger. If the issue persists, contact help@earflocare.com
for further assistance.